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Tips For A Successful Zoom® Video Hearing Experience

Category: 
Zoom FAQ
Answer: 

1. You should test the video and audio capabilities of a computer or mobile device in advance of the hearing (i.e., at least one day in advance).

2. If you intend to speak at the hearing, please ensure you are situated in a quiet place.

3. If you intend to share evidence via Zoom, please inform the appropriate chambers staff in advance.

4. If you are connecting to a hearing using a wireless device, please confirm in advance that there is a strong wireless signal.

5. In order to minimize background noise, you should mute your audio until it is your turn to speak.

a. If connected to the Zoom® audio feed by telephone, you may mute or unmute your connection by pressing *6 on the phone.

b. If connected to the Zoom® audio feed through your device, you may mute or unmute your connection through the Zoom® app.

6. You should say your name when first speaking and each time you speak after someone else has spoken. This may seem awkward but is essential to making a good court record. The only part of the hearing being recorded is the audio. If a transcript is requested, it is sometimes difficult for the transcriber to know who is speaking.

7. When participating in a Zoom® video hearing, try to avoid having a window or bright background behind you. (This may cause you to appear as a shadow.) If you cannot avoid a bright background, try using a desk lamp or other light source to brighten your face.

8. If you intend to connect to the Zoom® video feed by computer, but connect to the audio feed by telephone, be sure to connect to the video feed first. (For more information, see paragraph 5 above, under the section entitled "How to Join a Zoom® Video Hearing".)

9. You should, at all times, remember that Zoom® video hearings are official court proceedings, and you should act accordingly.

a. Please wear attire consistent with the decorum of court proceedings.

b. If you choose to use a virtual background to safeguard your privacy, please avoid any background that is offensive or distracting.

10. You are permitted in the Zoom® app to specify a display name. Please provide your complete name to assist the Court in creating a record of the proceedings.