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Policy Change On Returned Secondary Emails

Friday, November 8, 2013

The U.S. Bankruptcy Court for the Western District of Louisiana Court has been experiencing a high volume of returned e-mails from secondary e-mail addresses associated with User Accounts.  Accordingly, all attorneys/trustees/creditors maintaining User Accounts in the Electronic Filing System (CM/ECF) are advised that, effective November 15, 2013, any secondary e-mail addresses associated with their account will be deleted therefrom if e-mails to that address are returned to the Court as undeliverable.   The volume of returned e-mails to secondary e-mail addresses has become an administrative burden on the Court necessitating the aforementioned policy.   
Once a secondary e-mail is deleted from a User Account, a notification will be sent to the primary e-mail address.  The e-mail will contain all other current account information and should be reviewed for accuracy.  Per the Application for Use of Electronic Filing System and the Court’s Administrative Procedures, the responsibility to keep account information up-to-date and accurate rests with the user and failure to do so can result in loss of access to the Electronic Filing System.  If any changes need to be made to a User Account, please notify the court in writing addressed to the United States Bankruptcy Court, ATTN: CM/ECF Analyst, 300 Fannin Street, Suite 2201, Shreveport, LA  71101.