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Notice of New Lobby Hours

Tuesday, October 29, 2013

Effective November 1, 2013, the new public counter hours for each of the divisional offices (Alexandria, Lafayette and Shreveport) of the U.S. Bankruptcy Court for the Western District of Louisiana will be 8:00 a.m. until 4:00 p.m., Monday through Friday.  Telephonic customer assistance will continue to be available between 8:00 a.m. and 5:00 p.m., Monday through Friday, with additional limited assistance available between 7:00 and 8:00 a.m.  Due to staffing limitations between the hour of 7:00 and 8:00 a.m., your call may be answered by our automated system if all available staff members are assisting other callers.  In such an event, you may try calling another one of our offices using the contact information below:


Alexandria:     1-866-356-5221

Lafayette:        1-866-789-6015

Shreveport:     1-866-721-2105


As always, CM/ECF is available for electronic filing 24 hours a day, seven days a week.  Although we anticipate this new schedule will have little or no impact on the quality of customer support provided by the Court, we regret any temporary inconvenience caused while you and we adjust to its implementation.