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Technical Failures, Public Access

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The United States Bankruptcy Court for the Western District of Louisiana’s Electronic Filing System may be subject to unexpected technical failure and down time on any given day and may be unable to accept filings during this time. Any known or planned outages will be posted on the Filing System’s site, as well as the Court’s main website at
A. Problems in the participant’s office, such as phone line problems, problems with the filer’s Internet Service Provider (ISP), or hardware or software problems, will neither constitute a technical failure under these procedures nor excuse an untimely filing. A filer who cannot file a document or submit an order electronically due to a problem in the participant’s office must file an original document manually at the Clerk’s Office or should contact the Clerk’s Office for guidance.
B.A participant whose filing is made untimely as the result of a technical failure of the Court’s System may seek appropriate relief from the Court.
A. Public Access at the Court Electronic access to the electronic docket and documents filed in the System is available to the public at no charge at each Divisional Office of the Clerk during regular business hours.
B. Internet Access Although any person can retrieve and view documents in the System and access information from it without charge at the Clerk’s Office, electronic access to the System for viewing purposes is otherwise limited to subscribers to the Public Access to Court Electronic Records (“PACER”) System and, in accordance with the ruling of the Judicial Conference of the United States, a user fee will be charged for accessing certain detailed case information, such as reviewing filed documents and docket sheets, but excluding review of calendars and similar general information. Information  regarding subscribing to PACER is available at the Court’s Web site,
C. Conventional Copies and Certified Copies Conventional copies and certified copies of electronically filed documents may be purchased at the Office of the Clerk. The fee for copies and certifications will be in accordance with28 U.S.C. §1930 and the Bankruptcy Court Miscellaneous Fee Schedule. The Fee Schedule may be viewed at